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Dispatch time is 7 to 10 working days as this product is hand embroidered and made on order.
EXCHANGE POLICY –
We always try our best to make sure that you love our product as much as we loved making it for you. However, we'd be happy to exchange it in the following cases:
You can raise a request for exchange on exchange@desirelabelbykanika.com with the name and order number in the subject line and reason of exchange within 24 hrs of receiving the products.
Item is eligible for a exchange request only once.
You can ship the parcel to us at the following address and amount has to be borne by the buyer:
DESIRE LABEL
E-1596 RAJAJIPURAM
226017
Mob: 8887803764
If you'd like for us to arrange a reverse pick up, it will be at an additional cost as charged by our logistics company.
Kindly note, shipping charges for the above will be borne by the customer. Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will ship the new product.
In case of a Defect in the Product-
In the above cases, We would require clear parcel opening videos or pictures on our whats app number 8887803764. Once our team sees and approves the defect we will arrange a reverse pick up and will issue a credit note for the same amount which is to be redeemed within 15 days from the date of issue.
Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will ship the new product.
Refund/Cancellation Policy
Refunds and cancellations are allowed in case the customise orders are not shipped within the dispatch time mentioned with the product due to any unforseen circumstances or due to any delay from our side.
Change in Size/Delivery Address/Phone Number
If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please mail us on orders@desirelabelbykanika.com with the order number and changes required. We will facilitate the same if it hasn't been shipped.
Exchange / Return for International Orders
No exchange / return is applicable on international orders. For any size related queries please feel free to contact us on whats app 8887803764 before you place an order.
Bottoms:
Product Type: Bottom
Fabric: Stretchable Cotton
Length: 38
Color: black
Embroidery: Chikankari Work
Thread Color: White
Touch and Feel: Soft and Comfortable
Customisation: For any customisations or stitching related facilities What’s app us on 8887803764
Disclaimer: This product is hand embroidered and may have slight dissimilarities that are a natural outcome of the human involvement in the process. These minor variations of Stitches/Motifs add to its charm and ensure you have a unique product. There can be slight variation in colour of the product because of the different setting in different system.