Shipping Policy

Shipping Policy

We offer free shipping on all our orders throughout India!

Usually, orders are dispatched within 2-4 working days of the customer placing the order.

For express shipping option 200/- will be charged extra and no COD option will be provided in case of express deliveries.

However, unusual circumstances may lead to delays beyond the specified period. In case of delay (product not dispatched within the estimated time period), you can contact us at our whats app number 8887803764.

To ensure that the order reaches you in a good condition, in the shortest span of time, we ship through reputed logistics companies.

For Ready To Ship Orders:

U will get a dispatch message within 48 hours of placing of order on your whats app and  If your enquiry is urgent, please whats app us on 8887803764  and we will be in touch with you at earliest. 

For order status/tracking related queries please email us at orders@desirelabelbykanika.comKindly provide your order number in the subject line. Our team will revert you within 24 working hours.

*OR*

U can call us on our *customer support number* +91 9235805537 between 11 AM to 7:30 PM (IST)

 

For Customise Orders:

Please check the dispatch time mentioned with our every customise product. Also our customise products are especially made for you and they are handcrafted by the artisans of Lucknow, so we take time to dispatch customise products. 

For order status/tracking related queries please email us at orders@desirelabelbykanika.comKindly provide your order number in the subject line. Our team will revert you within 24 working hours.

*OR*

U can call us on our *customer support number* +91 9235805537 between 11 AM to 7:30 PM (IST)

In case our customise product is not dispatched within the time mentioned with the product due to any unforseen circumstances (like delay from the artisans end in making product  or due to defect in the product) then customer has the right to cancel the order and full amount will be refunded to customer within 24 hours of cancelling the order.


*Please note that the time mentioned with our products are dispatch time from our end  and not the delivery time.